Terms & conditions

Due to the way the MDF boards are manufactured, there is on rare occasions a mark or a blemish left on the surface of the boards. During construction we make every effort to conceal these marks and blemishes and we try to make sure they are not visible when the oches are in use but sometimes this cannot be avoided. Therefore any visible marks or blemishes of this nature will not be considered a fault or defect of our making and are just part of the board appearance.

SHIPPING

We use a traceable delivery service for peace of mind on both sides. Please make sure you supply us with a contact phone number and a delivery address where someone is available to receive the goods. The delivery price quoted is for the UK Mainland and Northern Ireland only. Please contact us for a price for delivery outside these areas.

We are more than happy to deliver outside the UK mainland & Northern Ireland and if you would like an oche then we would appreciate it if you could e-mail us your address etc so we may send you a quote for delivery before placing your order so we can give you the correct delivery cost so their are no nasty surprises.

We aim to dispatch your oche(s) within 2 working days of receiving your reply to our confirmation e.mail and our courier will normally deliver within 1 to 2 working days from our dispatch date. We dispatch our items on normal weekdays from Monday to Friday (excluding bank holidays).

RETURNS & REFUNDS POLICY

If you are not happy with your purchase you may return your oche within 7 days of receipt. You will be refunded in full excluding the un-subsidised delivery charge of £7.90 (and subject to A & B below) and we receive it in it's original and unused condition and complete in it's original packaging as supplied and suitable for re-sale.

The following are not subject to a refund.
A: The cost of adding your own name/logo to your oche will not be refunded.
B: A refund is not available for an oche which has been cut according to your instructions,
Please make absolutely sure option A & B are exactly what you require before purchasing.
Please note, the cost of returning the goods are at the buyers expense.

Before returning an item, please contact us quoting your order reference (this can be found on your receipt) and your reason(s) for returning your oche. Thank you.